Stay Connected, Stay Chill.

High Speed Unlimited Data

Enjoy 5G unlimited data while travel worldwide.

Quick Installation and Budget-Friendly

Get online in a few taps without the hassle of dealing with local SIM cards. Say goodbye to high roaming fee.

24/7 Customer Service

Need help? Our 24/7 customer service via email or whatsapp is always here for you.

Experience the Flexibility of Dual SIMs

Use our digital eSIM for seamless Internet access, while keeping your original SIM for calls and texts whenever you need it.

Frequently Asked Questions

eSIM compatible devices

A quick way to check if your devices eSIM compatible.

The full list of eSIM compatible phones (Mainland China and Hong Kong, please check 5*)

Manufacturer Model Maximum number of eSIMs
Apple iPhone XR 20
Apple iPhone XS 20
Apple iPhone XS Max 20
Apple iPhone 11 20
Apple iPhone 11 Pro 20
Apple iPhone 11 Pro Max 20
Apple iPhone SE (2020) 20
Apple iPhone 12 Mini 20
Apple iPhone 12 20
Apple iPhone 12 Pro 20
Apple iPhone 12 Pro Max 20
Apple iPhone 13 mini 20
Apple iPhone 13 20
Apple iPhone 13 Pro 20
Apple iPhone 13 Pro Max 20
Apple iPhone SE (2022) 20
Apple iPhone 14 20
Apple iPhone 14 Plus 20
Apple iPhone 14 Pro 20
Apple iPhone 14 Pro Max 20
Apple iPhone 15 20
Apple iPhone 15 Plus 20
Apple iPhone 15 Pro 20
Apple iPhone 15 Pro Max 20
Apple iPhone 16 20
Apple iPhone 16 Plus 20
Apple iPhone 16 Pro 20
Apple iPhone 16 Pro Max 20
Apple iPad Pro (2018 and onwards) 20
Apple iPad Air 20
Apple iPad 20
Apple iPad Mini (since 2019) 20
Apple Watch series 3 1
Apple Watch series 4 1
Apple Watch series 5 1
Apple Watch series 6 1
Apple Watch series 7 1
Apple Watch SE 1
Google Pixel 3 1
Google Pixel 3a 1
Google Pixel 3a XL 1
Google Pixel 4 1
Google Pixel 4a 1
Google Pixel 4a XL 1
Google Pixel 5 1
Google Pixel 6 1
Google Pixel 6a 1
Google Pixel 6 Pro 1
Google Pixel 7 1
Google Pixel 7a 1
Google Pixel 7 Pro 1
Google Pixel 8 1
Google Pixel 8 Pro 1
Google Pixel 8a 1
Google Pixel Fold 1
Huawei P40 1
Huawei Mate 40 Pro 1
Huawei P50 Pro(via Cell Phone Cases) 1
Huawei P40 Pro (not including the P40 Pro +) 1
Huawei Pura 70 Pro 1
Motorola Razr 2019 1
Motorola Razr 5G 1
Motorola Razr 2023 1
Motorola Razr 40 1
Motorola Razr 40 Ultra 1
Motorola Razr+ 1
Motorola Razr 2024 1
Motorola Razr+ 2024 1
Motorola Razr 50 Ultra 1
Motorola Edge+ 1
Motorola Edge 40 1
Motorola Edge 40 Pro 1
Motorola G52J 5G 1
Motorola G52J 5G  Ⅱ 1
Motorola G53J 5G 1
Motorola G53 5G 1
Motorola Moto G54 5G 1
Motorola Edge 40 NEO 1
Motorola Edge 50 Pro 1
Motorola Edge 50 Ultra 1
Motorola Edge 50 Fusion 1
Motorola Moto G Power 5G (2024) 1
Motorola Moto g stylus 5G 1
Motorola G84 1
Motorola G85 1
Samsung Galaxy A54 5G* 1
Samsung Galaxy A55 5G 1
Samsung Galaxy Z Flip 1
Samsung Galaxy Z Flip 5G 1
Samsung Galaxy Z Flip3 5G 1
Samsung Galaxy Z Flip4 1
Samsung Galaxy Z Flip5 5G 5
Samsung Galaxy Z Flip6 5G 2
Samsung Galaxy Fold 1
Samsung Galaxy Fold 3 1
Samsung Galaxy Z Fold2 5G 1
Samsung Galaxy Z Fold3 5G 1
Samsung Galaxy Z Fold4 1
Samsung Galaxy Z Fold5 5G 1
Samsung Galaxy Z Fold6 5G 1
Samsung Galaxy S20 5
Samsung Galaxy S20+ 5G 5
Samsung Galaxy S21 5
Samsung Galaxy S21+ 5G 5
Samsung Galaxy S21 Ultra 5G 5
Samsung Galaxy S22 5
Samsung Galaxy S22+ 5
Samsung Galaxy S22 Ultra 5
Samsung Galaxy Note 20 Ultra 5G  5
Samsung Galaxy Note 20 5
Samsung Galaxy S23 5
Samsung Galaxy S23+ 5
Samsung Galaxy S23 Ultra 5
Samsung Galaxy S23 FE* 1
Samsung Galaxy S24 2 active, +5 stored
Samsung Galaxy S24+ 2 active, +5 stored
Samsung Galaxy S24 Ultra 2 active, +5 stored
Samsung Xcover7 1
Samsung Galaxy A35 1
Nuu Mobile X5 1
Nuu Mobile i1 1
Planet Computers Gemini PDA 1
Rakuten Mobile Rakuten Mini 1
Rakuten Mobile Big-S 1
Rakuten Mobile Big 1
Rakuten Mobile Hand 1
Rakuten Mobile Hand 5G 1
Oppo Find X3 1
Oppo Find X3 Pro 1
Oppo Reno 5 A 1
Oppo Reno 6 Pro 5G 1
Oppo Find X5 1
Oppo Find X5 Pro 1
Oppo Find N2 Flip 1
Oppo Find N3 1
Oppo Find N3 Flip 1
Oppo A55s 5G 1
Oppo Reno 9A 1
OUKITEL WP30 Pro 1
OUKITEL WP33 Pro 1
Sony Xperia 10 III Lite 1
Sony Xperia 10 IV 1
Sony Xperia 10 V 1
Sony Xperia 1 IV 1
Sony Xperia 1 V 1
Sony Xperia 5 IV 1
Sony Xperia Ace III 1
Sony Xperia 5 V 1
TCL 50 5G 1
Honor Magic 4 Pro 1
Honor Magic 5 Pro 1
Honor Magic 6 Pro 1
Honor 90 1
Honor X8 1
Honor 50 (Some versions may not support eSIM) 1
Honor 200 1
Honor 200 Pro 1
Honor Magic V2* 1
Honor Magic V3 1
Xiaomi 12T Pro 1
Xiaomi 13 (Global Version) 1
Xiaomi 13 Pro (Global Version) 1
Xiaomi 13 Lite (Global Version) 1
Xiaomi 13T Pro (Global Version) 1
Xiaomi Black Shark 3 1
Xiaomi 14 1
Xiaomi 14 Pro 1
Xiaomi 14 T 1
Xiaomi 14 T Pro 1
Xiaomi Redmi Note 11 Pro 5G (JP Version) 1
Xiaomi Redmi Note 13 Pro 5G 1
Xiaomi Redmi Note 13 Pro+ 5G 1
Sharp Aquos Sense6s 1
Sharp Aquos sense 7 1
Sharp Aquos sense 7plus 1
Sharp Aquos Wish 1
Sharp Aquos Wish 2 SHG08 1
Sharp Aquos Wish 3 1
Sharp Aquos Sense4 lite 1
Sharp Aquos zero 6 1
Sharp Simple Sumaho6 1
Sharp Aquos R7 1
Sharp Aquos R8 1
Sharp Aquos R8 Pro 1
DOOGEE V30 1
Fairphone 4 1
Fairphone 5 1
myPhone NOW eSIM 1
OnePLus 11 1
OnePLus 12 1
OnePLus Open 1
HAMMER Blade 3 1
HAMMER Explorer PRO 1
HAMMER Blade 5G 1
Nokia XR21 1
Nokia G60 1
Nokia X30 1
Vivo X90 Pro(Global Version) 1
Vivo V29 Lite 5G (Support only in Europe) 1
Vivo X100 Pro 1
Vivo V40 1
Vivo V40 lite 1
Vivo V40 SE 1
ZTE Nubia Flip 1
TLC 50 5G 1

 

Frequently asked questions about eSIM-compatible phones

1. How do I know if my device is eSIM compatible?

Check out our list or do the following: Navigate to your device's settings menu. Look for sections related to "SIM card" or "Mobile network" settings. If your device supports eSIM, you should see an option to add or activate an eSIM.

2. Is the Samsung Galaxy S10 compatible with eSIM?

Unfortunately, the Samsung Galaxy S10 does not support eSIM.

3. Does the iPhone 10 support eSIM?

Unfortunately, the iPhone 10 does not support eSIM. The first Apple phones to do so were the iPhone XR and the iPhone XS in 2018. Previous models are not supported.

4. Is the Huawei P40 Pro + compatible with eSIM?

No, only the P40 and P40 Pro models are compatible. It seems that the ceramic case of the Pro+ prevents this.

5*. Is the iPhones from China and Hong Kong compatible with eSIM?

Unfortunately, iPhones from Mainland China and Hong Kong have dual physical sims but no eSIMs.

iPhone 13 Mini, iPhone 12 Mini, iPhone SE 2020, and iPhone XS with single physical sim card from Hong Kong and Macao are supported.

6. Can I use an eSIM card and a physical sim card on iPhone at the same time?

Multiple eSIMs are supported on all iPhone models that are eSIM-compatible, enabling the utilization of Dual SIM functionality with two concurrently active SIMs. Starting from the iPhone 13 series and onwards, it's even possible to activate and use two eSIMs simultaneously.

7. Is iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max compatible with eSIM?

Yes, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max all support eSIM.

8. Can I switch eSIM carriers at any time on eSIM-enabled devices?

Yes, eSIM compatible devices allow you to add, change or delete eSIM configurations at any time. This allows you to change carriers or numbers as needed without having to change physical SIM cards.

Which laptops are esim compatible?

These brand models are all eSIM compatible laptops currently on the market, The operating system is windows 10 or newer. In addition, Windows 10 version 1703 or later for you to use an eSIM. The device also needs to be “LTE-ready”.

Company Models
ACER Acer Swift 3
Acer Swift 7
Acer TravelMate P2
Acer TravelMate Spin P4
Acer TravelMate P6
ASUS ASUS Mini Transformer T103HAF
ASUS NovaGo TP370QL
ASUS VivoBook Flip 14 TP401NA
Dell Dell Latitude 7210 2 in 1
Dell Latitude 9410
Dell Latitude 7310
Dell Latitude 7410
Dell Latitude 9510
Dell Latitude 5410
Dell Latitude 5411
Dell Latitude 5511
HP HP Elitebook G5
HP Probook G5
HP Zbook G5
HP Spectre Folio 13
Lenovo ThinkPad X1 Titanium Yoga 2 in 1
ThinkPad X1 Carbon Gen 9
ThinkPad X1 Fold
ThinkPad X1 Nano
ThinkPad X12 Removable
Lenovo Flex 5G
Lenovo Yoga C630
Lenovo Miix 630
Lenovo Yoga 520
Lenovo Yoga 720 (2 in 1 model)
Microsoft* Microsoft Surface Pro LTE Advanced
Microsoft Surface Go 2
Microsoft Surface Pro X
Microsoft Surface Go 3
Surface Duo 2
Surface Duo

*Microsoft Surface: Any AT&T locked devices will not support eSIM. If the device was purchased through carriers, the eSIM capability in Surface Duo might be disabled by the said carrier. Please get in contact with them to confirm that eSIM is not disabled.

Which Apple devices are eSIM compatible?

There is no eSIM in the MacBook Pro or MacBook Air models. However, rumor has it that the upcoming MacBook release may include a 5G modem, but it has not been confirmed yet.

How to Activate eSIM on Laptops?

At first, you'll need to check which version of Windows 10 you're running (must be 1703 or higher), then make sure your laptop is unlocked and eSIM capable.

How to check windows version in windows 11?

1. Select the Start button, the enter settings.

2. Select Settings > System > About

3. Look under Windows specifications.

How do i know if my laptop has esim or not?

1. Select the Start button

2. Select Settings > Network & internet > Cellular.

3. On the Cellular screen, look for a setting Use this SIM for cellular data near the top, then select the drop-down box to see if eSIM, SIM2, or something similar appears.

How do I add an esim to my laptop?

1. Select the Start button, select Settings > Network & internet > Cellular > eSIM profiles.

2. For Add an eSIM profile from your mobile operator, select Add profile.

3. Tap on + Add a new profile.

4. Select Let me enter an activation code I have from my mobile operator > Next.

5. If you have a QR code to scan for the activation code, choose which camera to use on your PC, and then scan the QR code.

6. The activation code should appear in the corresponding Activation code box. Select Next.

7. For the dialog box that asks Do you want to download this profile?, enter the confirmation code from your mobile operator into the corresponding box, and then select Download. Then select Close.

How to connect to cellular data using an eSIM profile?

1. Select the Start button, then enter settings. Select Settings > Network & internet > Cellular > eSIM profiles.

2. Under Profiles for cellular data, select the eSIM profile you want, and then select Use.

3. Select Yes for This will use cellular data from your data plan and may incur charges. Do you want to continue?

You’ll be connected to a cellular data network and ready to go.

Is there an eSIM PC?

eSIM for PC is not available. There are no eSIM desktop computers on the market.

 

How to setup eSIM on my device?

After purchasing, you'll receive a QR code via email. You can either print the QR code or view it on your computer. Here are the methods to set up your eSIM:

Do mobile devices need to connect to the network during eSIM installation?

During the eSIM installation process, the mobile device must be connected to the network. Please use mobile data or Wi Fi during the process of adding eSIM and ensure a good network environment.

Fastest solution if my eSIM doesn’t work

1).Select eSIM as your Mobile Data.
2).Turn on data roaming.
3).Manually switch your network to the operators marked in the product description.
4).Restart your phone may also help.

When can I install my eSIM?

We highly recommend scanning the QR code for your eSIM installation just before you need to use it, such as before your flight departure or upon arrival at your destination. This helps prevent activation issues due to incorrect operations.

What are the differences between a total plan and a daily plan?

Daily Plan: This plan provides a specific amount of data for each day. Once you use up your daily data allowance, you must wait until the next day or 24 hours from the activation or order time for the data to refresh. Specific refresh time may vary depending on the product.

Total Plan: This plan offers a set amount of data that can be used at any time during the entire usage period, without daily limits. You can utilize the full data allowance according to your needs throughout the plan’s duration.

Why does my eSIM have unlimited data but still experience speed limits?

In rare cases, operators may implement an international Fair Usage Policy (FUP) to ensure equitable internet usage and maintain optimal connections for all users. This policy targets those who consume large amounts of data in a short period, such as through frequent live streaming or movie watching, by temporarily reducing their network speed or deprioritizing their connection.

Even with this speed limit, you can still enjoy HD streaming (1080p) without significant interruption. Typically, these speed restrictions last no longer than one day. Although ChillaxSIM cannot control this policy, you can be assured that any imposed limits will be lifted the following day, restoring your original plan speed.

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