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Curated 5G

Frequently Asked Questions

eSIM compatible devices

Make sure your device can use a ChillaxSIM travel eSIM before you buy. Check the exact model, country of purchase and carrier lock—not just the phone's name.

Reviewed 12 October 2026

Three checks before you buy

1. Find Add eSIM

iPhone: Settings → Cellular / Mobile Service → Add eSIM. Samsung: Settings → Connections → SIM manager → Add eSIM. Pixel: Settings → Network & internet → SIMs → Add SIM → Set up an eSIM. Menu names vary by software version.

2. Confirm it is unlocked

On iPhone, Settings → General → About → Carrier Lock should show No SIM restrictions. On Android, confirm the unlock status with the original carrier. eSIM hardware alone does not remove a carrier lock.

3. Check your exact version

An EID in Settings → About can help confirm eSIM hardware. It does not guarantee that a travel eSIM can be installed. Check the model number, regional restrictions and the plan's requirements too.

Find your device

Browse the verified examples below or search a model. This is a reference list, not every eSIM device. A match is not a guarantee for every regional or carrier version.

Apple

China mainland, Hong Kong and Macao versions need an extra check. Read the regional guidance below.

  • iPhone 18 Pro
  • iPhone 18 Pro Max
  • iPhone Duo
  • iPhone Air
  • iPhone 17e
  • iPhone 17
  • iPhone 17 Pro
  • iPhone 17 Pro Max
  • iPhone 16e
  • iPhone 16
  • iPhone 16 Plus
  • iPhone 16 Pro
  • iPhone 16 Pro Max
  • iPhone 15
  • iPhone 15 Plus
  • iPhone 15 Pro
  • iPhone 15 Pro Max
  • iPhone 14
  • iPhone 14 Plus
  • iPhone 14 Pro
  • iPhone 14 Pro Max
  • iPhone 13
  • iPhone 13 mini
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 12
  • iPhone 12 mini
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone SE (2022)
  • iPhone SE (2020)
  • iPhone XR
  • iPhone XS
  • iPhone XS Max
Manufacturer details
Samsung

Availability varies by model number and country. Selected Galaxy A-series variants support eSIM; the same name in another market may not.

  • Galaxy S26
  • Galaxy S26+
  • Galaxy S26 Ultra
  • Galaxy S25
  • Galaxy S25+
  • Galaxy S25 Ultra
  • Galaxy S24
  • Galaxy S24+
  • Galaxy S24 Ultra
  • Galaxy S23
  • Galaxy S23+
  • Galaxy S23 Ultra
  • Galaxy S22
  • Galaxy S22+
  • Galaxy S22 Ultra
  • Galaxy S21
  • Galaxy S21+
  • Galaxy S21 Ultra
  • Galaxy S20
  • Galaxy S20+
  • Galaxy S20 Ultra
  • Galaxy S25 Edge
  • Galaxy S26 FE
  • Galaxy S25 FE
  • Galaxy S24 FE
  • Galaxy S23 FE
  • Galaxy Z Fold8 Ultra
  • Galaxy Z Fold8
  • Galaxy Z Flip8
  • Galaxy Z Fold7
  • Galaxy Z Flip7
  • Galaxy Z Fold6
  • Galaxy Z Flip6
  • Galaxy Z Fold5
  • Galaxy Z Flip5
  • Galaxy Z Fold4
  • Galaxy Z Flip4
  • Galaxy Z Fold3
  • Galaxy Z Flip3
  • Galaxy Z TriFold
  • Galaxy Z Flip7 FE
  • Galaxy Z Fold2
  • Galaxy Z Flip 5G
  • Galaxy Z Flip
  • Galaxy Fold
  • Galaxy Note20
  • Galaxy Note20 Ultra
  • Galaxy A57
  • Galaxy A37
  • Galaxy A56
  • Galaxy A55
  • Galaxy A54
  • Galaxy A36
  • Galaxy A35
  • Galaxy XCover7
  • Galaxy XCover7 Pro
Manufacturer details
Google

Pixel 4 and later support eSIM. Pixel 3 and 3a have country and carrier exceptions; check Google's guidance for those older models.

  • Pixel 10
  • Pixel 10 Pro
  • Pixel 10 Pro XL
  • Pixel 10 Pro Fold
  • Pixel 9
  • Pixel 9 Pro
  • Pixel 9 Pro XL
  • Pixel 9 Pro Fold
  • Pixel 9a
  • Pixel 8
  • Pixel 8 Pro
  • Pixel 8a
  • Pixel 7
  • Pixel 7 Pro
  • Pixel 7a
  • Pixel Fold
  • Pixel 6
  • Pixel 6 Pro
  • Pixel 6a
  • Pixel 5
  • Pixel 5a
  • Pixel 4
  • Pixel 4 XL
  • Pixel 4a
  • Pixel 4a 5G
  • Pixel 3
  • Pixel 3 XL
  • Pixel 3a
  • Pixel 3a XL
Manufacturer details
Xiaomi

Selected regional versions. Confirm Add eSIM and carrier-unlocked status on your own device.

  • Xiaomi 17
  • Xiaomi 17T
  • Xiaomi 15T
  • Xiaomi 15 Ultra
  • Xiaomi 15
  • Xiaomi 14T Pro
  • Xiaomi 14
  • Xiaomi 13T Pro
  • Xiaomi 13 Pro
  • Xiaomi 13
  • Xiaomi 12T Pro
  • Redmi Note 13 Pro+ 5G
Manufacturer details
Motorola

Selected regional versions. Confirm Add eSIM and carrier-unlocked status on your own device.

  • Razr 60
  • Razr 60 Ultra
  • Razr (2025)
  • Razr Ultra (2025)
  • Edge 60
  • Edge 60 Pro
  • Edge 60 Stylus
  • Edge 50 Ultra
  • Moto G53 5G
Manufacturer details
HONOR

Selected regional versions. Confirm Add eSIM and carrier-unlocked status on your own device.

  • Magic8 Pro
  • Magic7 Pro
  • Magic6 Pro
  • Magic5 Pro
  • Magic4 Pro
  • Magic V5
  • Magic V3
  • Magic V2
  • Magic Vs
  • HONOR 600
  • HONOR 600 Pro
  • HONOR 600 Lite
  • HONOR 400
  • HONOR 400 Pro
  • HONOR 400 Lite
  • HONOR 200
  • HONOR 200 Pro
  • HONOR 90
  • Magic8 Lite
  • Magic7 Lite
  • HONOR X8c
  • HONOR X9c
  • HONOR X9d
Manufacturer details
OPPO

Selected regional versions. Confirm Add eSIM and carrier-unlocked status on your own device.

  • Find X9
  • Find X9 Ultra
  • Find X8 Pro
Manufacturer details
Sony

Selected regional versions. Confirm Add eSIM and carrier-unlocked status on your own device.

  • Xperia 1 VII (XQ-FS54)
  • Xperia 1 V (XQ-DQ54)
  • Xperia 1 IV (XQ-CT54)
  • Xperia 5 IV (XQ-CQ54)
  • Xperia 10 VI
Manufacturer details
HUAWEI

Selected regional versions. Confirm Add eSIM and carrier-unlocked status on your own device.

  • P40
  • P40 Pro
  • Mate 40 Pro
Manufacturer details
OnePlus

Selected regional versions. Confirm Add eSIM and carrier-unlocked status on your own device.

  • OnePlus 15
  • OnePlus 13
Manufacturer details
vivo

Selected regional versions. Confirm Add eSIM and carrier-unlocked status on your own device.

  • X300
  • X300 FE
  • X200 Pro
Manufacturer details
Fairphone

Selected regional versions. Confirm Add eSIM and carrier-unlocked status on your own device.

  • The Fairphone (Gen. 6)
  • Fairphone 5
  • Fairphone 4
Manufacturer details
Nothing

Selected regional versions. Confirm Add eSIM and carrier-unlocked status on your own device.

  • Phone (3)
Manufacturer details

Regional versions matter

iPhones bought in China mainland

Apple lists iPhone 18 Pro (A3715), 18 Pro Max (A3718), Duo (A3721), 17e (A3635) and Air (A3518) as mainland models with eSIM. For these models, a non-mainland travel eSIM must be installed outside China mainland with Location Services enabled. Confirm Apple's current rules before purchase.

Apple's regional guidance

Hong Kong, Macao and imported phones

Some iPhones sold in Hong Kong and Macao use two physical SIMs; others support eSIM. Android imports can also differ from local models. Check the exact model number and Add eSIM menu instead of assuming all versions are the same.

Apple's regional guidance

Tablets, laptops and watches

iPad

Only eSIM-capable Wi-Fi + Cellular versions qualify. Examples include iPad Pro 11-inch (2018 onward), Pro 12.9-inch (3rd–6th generation), Pro 13-inch (M4/M5), Air (3rd–5th generation and M2/M3/M4), iPad (7th–10th generation and A16), and mini (5th/6th generation and A17 Pro). Mainland versions have additional restrictions. Wi-Fi-only iPads cannot install eSIMs.

Manufacturer details

Samsung Galaxy tablets

Selected cellular versions of Tab S9, S9+, S9 Ultra, S9 FE/FE+, S10+/Ultra, S10 FE/FE+ and S11/Ultra support eSIM. Confirm the regional model; Wi-Fi-only versions do not.

Manufacturer details

Windows laptops

The exact laptop needs an eSIM-capable cellular modem. A product-family name or LTE label is not enough. In Settings → Network & internet → Cellular, check for an eSIM option and eSIM profiles. Use Microsoft's setup guide for your Windows version.

Manufacturer details

Smartwatches

Do not assume a phone travel eSIM QR code works on Apple Watch or another watch. Wearables often require a dedicated carrier plan. Confirm support for the exact watch and plan first.

Manufacturer details

Before you download your eSIM

Does an EID prove full compatibility?

No. It identifies eSIM hardware, but carrier locks, regional firmware and activation restrictions can still prevent installation. An IMEI or IMEI2 alone is not proof of eSIM support.

How many eSIMs can I use?

Stored profiles and active lines are different limits. Both depend on the device and software. Check the manufacturer's specification; do not delete a working eSIM just to test compatibility.

What if my phone has no native eSIM?

Check the ChillaxSIM eSIM Adapter requirements. An adapter is a separate product with its own device and SIM-slot requirements; it is not a universal fix for every phone.

View eSIM Adapter requirements

Device checked? Choose your next destination.

Installation requires internet access. Follow the activation and validity instructions for your purchased plan. If unsure, use the WhatsApp or email details in the footer before ordering.

How to setup eSIM on my device?

After purchasing, you'll receive a QR code via email. You can either print the QR code or view it on your computer. Here are the methods to set up your eSIM:

Do mobile devices need to connect to the network during eSIM installation?

During the eSIM installation process, the mobile device must be connected to the network. Please use mobile data or Wi Fi during the process of adding eSIM and ensure a good network environment.

Fastest solution if my eSIM doesn't work

1).Select eSIM as your Mobile Data.
2).Turn on data roaming.
3).Manually switch your network to the operators marked in the product description.
4).Restart your phone may also help.

When can I install my eSIM?

We highly recommend scanning the QR code for your eSIM installation just before you need to use it, such as before your flight departure or upon arrival at your destination. This helps prevent activation issues due to incorrect operations.

What are the differences between a total plan and a daily plan?

Daily Plan:?This plan provides a specific amount of data for each day. Once you use up your daily data allowance, you must wait until the next day or 24 hours from the activation or order time for the data to refresh. Specific refresh time may vary depending on the product.

Total Plan:?This plan offers a set amount of data that can be used at any time during the entire usage period, without daily limits. You can utilize the full data allowance according to your needs throughout the plan's duration.

Why does my eSIM have unlimited data but still experience speed limits?

In rare cases, operators may implement an international?Fair Usage Policy (FUP) to ensure equitable internet usage and maintain optimal connections for all users. This policy targets those who consume large amounts of data in a short period, such as through frequent live streaming or movie watching, by temporarily reducing their network speed or deprioritizing their connection.

Even with this speed limit, you can still enjoy HD streaming (1080p) without significant interruption.?Typically, these speed restrictions last no longer than one day. Although ChillaxSIM cannot control this policy, you can be assured that any?imposed limits will be lifted the following day, restoring your original plan speed.

Learn more